We send all orders by TNT Express Service (not water buffalo!).
The TNT Express Service service aims to deliver your parcel within 1-3 working days, between 8am and 6pm. Order before midday Monday-Friday (excluding UK Bank / Public Holidays) for same day dispatch. Orders placed on a Saturday or Sunday will be shipped the following working day.
Late or delayed shipments
If you have not received your order in the timeframe above, please contact us at firstname.lastname@example.org